yeezbu.com Logistics Policy
Welcome to choose yeezbu.com! Yiwu Hanmo Network Technology Co., Ltd. is committed to providing you with an efficient and reliable hardware shopping experience. In order to let you clearly understand the logistics-related services, this policy is specially formulated. The specific contents are as follows:
1. Company Information
Company Name: Yiwu Hanmo Network Technology Co., Ltd.
Company Address: Room 806-5, 8th Floor, Building 18, No. 1666, Sihai Avenue, Choujiang Street, Yiwu City, Jinhua City, Zhejiang Province (Self-declaration)
Return Address: Room 806-5, 8th Floor, Building 18, No. 1666, Sihai Avenue, Choujiang Street, Yiwu City, Jinhua City, Zhejiang Province (Self-declaration)
Business Platform: yeezbu.com, an independent hardware tool website operated in the UK
Legal Person: Xu Dan
2. Shipping Policy
We provide free shipping service for all orders. Regardless of the order amount or the number of goods, you do not need to pay any additional transportation fees and can easily purchase your favorite hardware tools.
3. Delivery time
Under normal circumstances, we will sort, pack and arrange delivery of the goods within 1-3 working days after you complete the order payment.
In case of special periods such as promotional activities, holidays, etc., the delivery time may be delayed. We will inform you in advance by email or internal message and arrange delivery for you as soon as possible.
4. Logistics and delivery
Delivery method: We cooperate with internationally renowned logistics service providers such as DHL, FedEx, UPS, etc., and choose the most suitable delivery method according to factors such as product characteristics and destination to ensure safe and fast delivery of goods.
Delivery range: At present, our delivery range covers the whole of the UK. Whether you are in the city or the countryside, you can enjoy our logistics services.
Delivery time:
Major cities in the UK: Delivery within 3-5 working days after delivery.
Remote areas: Delivery within 5-7 working days after delivery.
Due to force majeure factors such as weather and customs clearance, delivery may be delayed. If your package fails to arrive on time, please contact our 24-hour online customer service (service@yeezbu.com) in time and we will assist you in follow-up processing.
5. Logistics Tracking
After the product is shipped, you will receive an email notification containing the logistics order number. You can enter the logistics order number through the yeezbu.com order details page or the official website of the logistics service provider to check the package transportation status in real time and keep track of the product delivery progress at any time.
6. Signing and abnormal handling
Signing requirements: When the product is delivered, please be sure to check whether the outer packaging of the package is intact on the spot. If the outer packaging is damaged, opened or other abnormal conditions, you can refuse to accept the package and contact our customer service in time to explain the situation; if there is no abnormality in the outer packaging, if the product is found to have quality problems after signing, please refer to our [Return and Exchange Policy] for processing.
Unable to deliver: If the package cannot be delivered normally due to incorrect recipient information, inability to contact the recipient, etc., the logistics service provider will try to deliver it multiple times. If the package still cannot be delivered in the end, it will be returned to our return address. You can contact customer service by email (service@yeezbu.com), and we will re-arrange the shipment for you after updating the receiving information.
VII. Return and Exchange Logistics
If you need to return or exchange goods, and meet the return and exchange conditions, we will bear the return shipping costs. You can pay the shipping fee to send the goods back first (it is recommended to choose a traceable logistics method). After we receive and inspect the goods, we will return the reasonable shipping fee you paid in advance through the original payment method.
Return shipping address: Room 806-5, 8th Floor, Building 18, No. 1666, Sihai Avenue, Choujiang Street, Yiwu City, Jinhua City, Zhejiang Province (Self-declaration)
VIII. Policy Updates
We may update this logistics policy based on adjustments to logistics partners, changes in industry rules or business development needs. The updated policy will be published on the yeezbu.com website. Once published, it is deemed that you have known and agreed to comply. If you continue to use our services, it means that you accept the updated policy content.
If you have any logistics-related questions or suggestions, please feel free to contact our 24-hour online customer service at service@yeezbu.com. We will serve you wholeheartedly!
